Assistant Manager – Operations

Batch: 2021/2022/2023/2024/2025. Key Responsibilities: - Own the admissions journey from university selection to final departure - Lead and mentor a team of 8–10 Associates - Resolve learner challenges (documentation, financing, IELTS, APS, dMAT) - Optimize conversion metrics and streamline processes Requirements: - 1–4 years of experience in Operations, Program Management, Customer Success, or related fields - Strong leadership, problem-solving, and data-driven analytical skills - Excellent communication and stakeholder management ability