Technical Support Engineer

Batch: 2024/2025/2026. Work Details: - 24/7 rotational shift - Rotational weekly off Key Responsibilities: - Provide first-level technical support and troubleshooting - Manage service requests and incidents - Support Microsoft services, networking, and cloud technologies - Document issues and collaborate with IT teams Qualifications: - Recent graduate (CS/IT or related field) with basic knowledge of Microsoft administration, networking, and cloud