Intern, IT Operations

Batch: 2025/2026/2027. What You Bring: - Basic understanding of IT support or service desk concepts (academic, project, or internship experience acceptable) - Familiarity with Windows and/or macOS, browsers, and mobile devices - Knowledge of Cloud productivity tools such as Microsoft 365 or Google Workspace - Basic networking concepts (IP, Wi-Fi, VPN – beginner level) - Interest in AI tools, automation, and modern IT systems - Clear, calm, and audience-appropriate communication; treats support as a service relationship - Ability to resolve, escalate appropriately, and follow security/data protection practices